Kay Crimmins
Deputy Manager (Services)Kay joined Alderwood in May 2019 as a part-time Lifestyles Coordinator, a role that allowed her to build meaningful relationships with residents while fitting around her young children. Though she thoroughly enjoyed supporting residents in this capacity, her passion for administration and organisational work led her to transition into the role of Administrator, where she spent four years developing her skills and knowledge.
She was subsequently promoted to Head of Customer Relations, during which time she also completed her Management Training Course, before being proudly promoted again to Deputy Manager of Services in January 2026. She is currently working towards her NVQ Level 5 qualification, a journey that reflects her continued ambition and commitment to professional growth.
What she loves most about her role is the balance it provides, combining the organisational side of care home management with the opportunity to spend time with residents, supporting them to thrive and enjoy life at Alderwood. Her favourite thing about working at Alderwood is the love and support that every department comes together to give to both residents and their families.
Kay loves spending time with her partner and two boys, enjoying family holidays and making memories together.